CoilFLUX powered by EnergymindAI · Effective 4 October 2026
Terms of Service
1. Operator and scope
CoilFLUX and its associated website are operated by Muhammad Saad Iqbal, an individual sole trader, ABN 86 729 594 627 (“we”, “us”, “our”). EnergymindAI and CoilFLUX identify our business and product brands; they are not separate contracting entities.
Contact: spacepov28@gmail.com148 Logan Road, Woolloongabba QLD 4102, Australia.
These terms govern authorised access to CoilFLUX, including its browser-based simulations, interfaces, explanations and related content (the Service). A separately agreed enterprise order may specify seats, duration and additional services. An expressly agreed written variation prevails to the extent of a conflict. No order overrides rights that cannot lawfully be excluded.
Where you accept these terms for an organisation, you must have authority to bind it. Otherwise you contract personally. Account holders must be at least 18. Supervised educational use by younger learners must be arranged by a responsible adult or institution under an authorised access arrangement. We will present applicable terms for acceptance when entering a paid or account-based arrangement; publication of these terms does not itself enrol you or authorise charges.
2. Educational purpose and safety
Models, pressure indications, animations, mechanisms, scenarios and outputs simplify equipment and operating conditions. They do not establish safe working limits, equipment condition, well-control readiness, tubing integrity, fatigue life or suitability for a particular job. Do not connect the Service to live equipment or use it to direct field operations, emergency responses, maintenance, lifting, pressure testing or safety-critical decisions.
Development may involve AI-assisted code, text or artwork and human modifications. AI assistance, visual realism and computational logic do not establish engineering validation. Errors, omissions and differences between the simulation and physical equipment can occur. Before any physical application, an appropriately qualified and, where required, registered or certified engineer must independently verify relevant information against the actual equipment, manufacturer documentation, site conditions and applicable requirements. This does not replace trained personnel, required approvals or site-specific risk assessment.
Promotional artwork is illustrative. A simulated response or completed walkthrough is not proof of competence, accreditation, a real-world measurement or a guarantee of performance. Nothing in this section removes our statutory obligations or excuses misleading representations.
3. Access licence
Subject to these terms and the applicable access arrangement, we grant a limited, non-exclusive, temporary, non-transferable and non-sublicensable licence to access the Service through its authorised browser interface for personal learning or the internal training purposes expressly included in your plan. The licence lasts only for the applicable access period and may be suspended or revoked only as described below. You purchase access, not ownership of software, models or assets.
Browser delivery can involve temporary copies of code, textures or model data needed to display the Service. Their technical accessibility is not permission to extract, retain, repurpose or redistribute them. Ordinary browser caching and rendering for authorised use are permitted. Raw source-code, CAD or mesh export rights are not included. Public redistribution, embedding, resale, paid third-party training or publication of substantial platform content requires our written permission, unless a mandatory legal right applies. Expressly enabled exports may be used only within their stated permissions.
4. Accounts and authorised users
Each individual account is for its named user. Do not share credentials, allow concurrent use beyond purchased seats, leak access tokens, sell access, sublicense the Service or allow another person to impersonate you. Organisation administrators must allocate authorised seats and promptly remove access no longer required. Keep credentials secure and tell us promptly if you suspect compromise. You are responsible for activities you authorise and for reasonable account security, but not automatically liable for unauthorised activity caused by our failure.
5. Reverse engineering and extraction prohibited
Except to the extent expressly permitted by a right that cannot lawfully be excluded, you must not, and must not assist anyone to, reverse-engineer, decompile, disassemble, re-engineer, reconstruct or attempt to derive the Service’s source code, non-public algorithms, simulation implementation, model topology, mesh structures, CAD geometry, textures or underlying architecture.
You must not use browser developer tools, network interception, memory inspection, scripts, bots, crawlers, scraping, data mining or other manual or automated methods to extract protected assets, systematically harvest simulation outputs, reconstruct the Service, bypass access controls, defeat seat limits or obtain non-public interfaces. You must not build or train a competing model or product using unauthorised extracted content, remove ownership notices, distribute asset links or interfere with the Service through malware or excessive requests.
This does not prohibit ordinary browser troubleshooting, accessibility tools, authorised rendering, permitted exports, or conduct protected by mandatory law. In particular, these terms do not exclude or limit the operation of provisions protected by section 47H of the Copyright Act 1968 (Cth), where applicable. A statutory exception permits only what that exception actually allows; it does not grant a general extraction or redistribution licence.
6. Intellectual property and submitted material
As between you and us, we or our licensors retain all applicable intellectual-property rights in the Service, including protectable original architecture, human-authored and modified code, models, text, interfaces, arrangement and visual design. CoilFLUX and EnergymindAI are proprietary brand identifiers. No trade-mark licence or claim of registered trade-mark status is conferred by these terms. Third-party rights and mandatory open-source licence permissions remain with their respective owners and are not overridden. We claim rights only to the extent they legally subsist.
You retain rights in material you supply and must have permission to supply it. You grant only the rights reasonably needed to receive, review and respond to that material or deliver an agreed service. Feedback may inform improvements, but this does not assign your pre-existing IP or permit publication of confidential material. Do not submit another organisation’s confidential well data, restricted manuals, personal information or proprietary assets without authority. An enquiry alone does not create a confidentiality agreement.
7. Free access, future subscriptions and billing
The current model is advertised as free; public availability is as stated on the product page. Planned Pro and Enterprise features are not included merely because they appear on a roadmap. These terms do not activate paid subscriptions. Any paid offer must state its actual features, price, taxes, billing currency, billing interval, seats, renewal terms and cancellation method before you agree.
No automatic renewal or payment is authorised without your express agreement. Where recurring billing is agreed, cancel by the disclosed method or by emailing us before the next renewal. Cancellation stops future renewals and ordinarily leaves access until the end of the paid period. We do not impose a cancellation fee unless separately disclosed and lawfully agreed. A change-of-mind refund is not automatic, but all statutory refund rights remain. Price increases apply only to a future renewal after reasonable advance notice and an opportunity to cancel. A free user is not converted to a paying user without agreement.
If we discontinue a paid service or materially remove an agreed core feature during a prepaid period and cannot provide an acceptable remedy, you may end the affected service and receive a proportionate refund for unused prepaid access. A service-level guarantee exists only if expressly agreed. Support, donations and sponsorship do not purchase a subscription or guaranteed commercial outcome unless a separate agreement says so. Do not assume a contribution is tax-deductible or a charitable donation.
8. Availability, suspension and termination
Access depends on compatible devices, browsers and internet connectivity. Maintenance, security measures and faults can interrupt availability. We will use reasonable care in providing the Service and give reasonable notice of planned material interruptions where practicable.
We may restrict access where reasonably necessary to address a credible security threat, unlawful use, material breach or overdue payment. Except where urgent action is needed or a breach cannot be remedied, we will explain the issue and give a reasonable opportunity to remedy it. Restrictions will be proportionate and reviewed when the issue is resolved. We may terminate for an unremedied material breach or as required by law; you may terminate for our unremedied material breach. Neither party receives an unrestricted right to terminate paid access arbitrarily.
On expiry or valid termination, stop accessing the affected Service and remove unauthorised retained copies. Statutory rights, accrued payment obligations and provisions intended to survive, including IP protections, continue. Personal information is handled under our Privacy Policy, not retained indefinitely merely because an account existed.
9. Consumer guarantees and liability
Nothing in these terms excludes, restricts or modifies a consumer guarantee, remedy or other right under the Australian Consumer Law or other law that cannot lawfully be excluded. Where those rights apply, you may be entitled to repair, resupply, cancellation, refund or compensation, depending on the circumstances.
Subject to those rights, and to the extent permitted by law, we do not promise that the Service is error-free, continuously available or suitable for operational engineering reliance. We are not responsible for losses caused by your unauthorised use, alteration of outputs or disregard of the Service’s educational limitations, except to the extent our conduct contributed to the loss.
For claims not subject to non-excludable rights, our aggregate liability arising from the Service is limited to the greater of AUD 1,000 and the fees you paid us for the affected Service in the 12 months before the event giving rise to the claim. This cap does not apply to fraud, deliberate misconduct, death or personal injury caused by negligence, or liability that cannot lawfully be limited. These terms do not exclude compensation required by law, including reasonably foreseeable losses recoverable under the Australian Consumer Law. No clause requires you to indemnify us for our own wrongdoing.
10. Complaints, changes and governing law
Send service complaints, refund requests, suspected IP infringement or security concerns to spacepov28@gmail.com with enough detail to investigate, without including passwords or extracted assets. We aim to acknowledge complaints within five business days and respond substantively within 30 days, or explain why more time is needed. You may seek statutory remedies or urgent court relief without completing this process.
We may update these terms for legal, security or service changes. Material changes will be notified reasonably in advance through the Service or the contact details available to us. Changes do not retrospectively remove accrued rights or reduce an agreed prepaid entitlement. Where a material change adversely affects paid access, you may cancel the affected service before it takes effect and obtain an appropriate refund for unused prepaid access. Additional charges require agreement.
Queensland law and applicable Commonwealth law govern these terms. Queensland courts have non-exclusive jurisdiction, without restricting any mandatory right to bring proceedings elsewhere. An unenforceable provision is severed only to the extent necessary; the remaining terms continue. No waiver arises merely from delay. A business transfer does not automatically release us from existing obligations; any transfer of customer contracts must comply with law and required consent.